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& Tributes

416-221-1159
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Proudly Serving the Toronto Community

416-221-1159

6150 Yonge Street | Toronto, ON M2M 3W9

Helping You Plan

Are you looking to add a personal touch to your loved one's funeral service? Would you like to browse through our merchandise? Maybe you want to learn more about planning your own funeral.  We've made all of this information — and more — available for you to explore in the comfort and privacy of your home.

 

Helping You Grieve

It's not unusual to feel lost and alone after losing a loved one. Our grief support programs can help you through this difficult time. Visit our Online Grief Resource Center here, or call us at 416-221-1232.

Our Family Feedback Form

 

In order to serve you better, we know that it is important to accept any criticisms along with praise in order to excel in our cause. We encourage you to provide us with your genuine comments on how well we served you in your time of need. 


Personal Information

Name: 
Address:
City:    Postal Code:
Phone:

Funeral home related feedback

Name of the Funeral Director who assisted you:


1. Why did you choose our funeral home? (Choose all that apply)
 
Service pre-arranged Religious affiliation
Recommended by clergy Recommended by friend
Previously served family Reputation
Location Facilities
Prices Other: 

2. How did you hear about our funeral home?

Newspaper Yellow Pages
Recommended by clergy Getting to know you
funeral home Employee Reputation
Other (please specify):  

3.During the arrangement conference, did you find the information provided helpful in making your selections? (please select only one)

Yes No Not Sure

4. Was our Staff Courteous?

Yes No Not Sure

5. Would you please rate the following IF THEY APPLY! (choose only one response for each item)

Satisfied Neutral Dissatisfied
Initial contact with our firm
Arrangement Conference
Merchandise Selection
Appearance of Deceased
Visitation
Arrangement Co-Ordination
Appearance of facilities
Staff Attitude


6. Please respond to the following statement,"The prices charged by our funeral home were reasonable." (Choose the one that applies)

I Agree I Disagree Not Sure

7. Based on your experience, would you recommend our funeral home to others? (If the answer is no, please explain below in the provided comments box)

Yes No Not Sure

Additional Comments or Suggestions


 

 

416-221-1159 6150 Yonge Street | Toronto, ON M2M 3W9 | Fax: 416-221-1586 | Email: brad.scott@rskane.ca