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416-221-1159

6150 Yonge Street | Toronto, ON M2M 3W9

Helping You Plan

Are you looking to add a personal touch to your loved one's funeral service? Would you like to browse through our merchandise? Maybe you want to learn more about planning your own funeral.  We've made all of this information — and more — available for you to explore in the comfort and privacy of your home.

 

Helping You Grieve

It's not unusual to feel lost and alone after losing a loved one. Our grief support programs can help you through this difficult time. Visit our Online Grief Resource Center here, or call us at 416-221-1232.

Funeral Etiquette

Even though common sense and discretion are always the best guides to proper funeral etiquette, a few principles still apply.

It is a common gesture for close friends of the family to visit the family's home to offer sympathy and assistance. With the family having to ensure that all the arrangements are looked after, a close friend(s) may become very helpful with food preparation and childcare. The visit can take place any time within the first few weeks of death, and may be followed with more visits, depending on the circumstances and your relationship with the family.

In addition to expressing sympathy it is appropriate, if desired, to relate to family members your fond memories of the deceased. In some cases family members may simply want you to be a good listener to their expressions of grief or memories of the deceased. In most circumstances it is not appropriate to inquire as to the cause of death.

If you attend a visitation/wake you should approach the family and express your sympathy. As with any visit it is appropriate to relate your memories of the deceased. If you were only acquainted with the deceased (and not the family) you should introduce yourself.

The length of your visit at the visitation is a matter of discretion. After visiting with the family you may visit with others in attendance. Normally there is a register book for visitors to sign.

As with other aspects of modern day society funeral dress codes have relaxed somewhat. Black attire is no longer required.  However, it must be added that your presence and the support that it offers is far more important than your attire. 

You can send flowers to the funeral home prior to the funeral, or to the family residence at any time.  Florists will be able to offer you suggestions as to what is appropriate.

Families may often request donations to a specific or favourite charitable organization be made in memory of the deceased. The family is notified of the donation by a card placed at the funeral home or through the charity or other organization. 

If you were not able to attend the funeral, a note or card to the deceased's family expressing your sympathies is a welcome gesture.


The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect, grief and appreciation for a life that has been lived. It permits facing openly and realistically the crisis the death presents. Through the funeral the bereaved take that first step toward emotional adjustment to their loss. This information has been prepared as a convenient reference for modern funeral practices and customs.

THE FUNERAL SERVICE

The family specifies the type of service conducted for the deceased. Funeral directors are trained to assist families in arranging whatever type of service they desire. The service held either at a place of worship, at the funeral home or any other location with the deceased present, varies in ritual according to denomination. The presence of friends at this time is an acknowledgement of friendship and support. It is helpful to friends and the community to have a death notice published announcing the death and type of service to be held.

PRIVATE SERVICE...

This service is by invitation only and may be held at a place of worship, a funeral home or a family home. Usually, selected relatives and a few close friends attend the funeral service. Often public visitation is held, condolences are sent, and the body is viewed.

MEMORIAL SERVICE...

A memorial service is a service without the body present and can vary in ceremony and procedures according to the community and religious affiliations. Some families prefer public visitations followed by a private or graveside service with a memorial service later at the church or funeral home. 

PALLBEARERS...
Friends, relatives, church members or business associates may be asked to serve as pallbearers. The funeral director will secure pallbearers if requested to do so by the family.

HONORARY PALLBEARERS...

When the deceased has been active in political, business, church or civic circles, it may be appropriate for the family to request close associates of the deceased to serve as honorary pallbearers. They do not actively carry the casket.

EULOGY...

A member of the family, clergy, a close personal friend or a business associate of the deceased, may give a eulogy. The eulogy is not to be lengthy, but should offer praise and commendation and reflect the life of the person who has died.  For more information see our special section on delivering a eulogy.

DRESS...

Wearing colorful clothing is no longer inappropriate for relatives and friends. Persons attending a funeral should be dressed in good taste so as to show dignity and respect for the family and the occasion.

FUNERAL PROCESSION / CORTEGE...

When the funeral ceremony and the burial are both held within the local area, friends and relatives might accompany the family to the cemetery. The procession is formed at the funeral home or place of worship. The funeral director can advise you of the traffic regulations and procedures to follow while driving in a funeral procession.

CONDOLENCES

The time of death is a very difficult time for family members. No matter what your means of expressing your sympathy, it is important to be supportive to the family.

FLOWERS...

Sending a floral tribute is a very appropriate way of expressing sympathy to the family of the deceased. Flowers express a feeling of life and beauty and offer much comfort to the family. A floral tribute can either be sent to the funeral home or the residence. If sent to the residence, usually a planter or a small vase of flowers indicating a person's continued sympathy for the family is suggested. The florist places an identification card on the floral tribute. At the funeral home the cards are removed from the floral tributes and given to the family so they may acknowledge the tributes sent.

MEMORIAL DONATIONS...

A memorial contribution, to a specific cause or charity, can be appreciated as much or more than flowers. A large number of memorial funds are available, however the family may have expressed a preference. Memorial donations provide financial support for various projects. If recognized as a charitable institution, some gifts may be deductible for tax purposes. Your funeral director is familiar with them and can explain each option, as well as furnish the donor with "In Memoriam" cards, which are given to the family.

SYMPATHY CARDS...

Sending a card of sympathy, even if you are only an acquaintance, is appropriate. It means so much to the family members to know they are in good thoughts. The card should be in good taste and in keeping with your relationship to the family of the deceased.

PERSONAL NOTE...

A personal note of sympathy is very meaningful. Express yourself openly and sincerely. An expression such as "I'm sorry to learn of your loss" is welcomed by the family and can be kept with other messages.

TELEPHONE CALL...

Speaking to a family member gives you an opportunity to offer your services and make them feel you really care. If they wish to discuss their recent loss, don't hesitate to talk to the person about the deceased. Be a good listener. Sending an online condolence or email message expressing your sympathy is also appropriate.

VISITATION...

Your presence at the visitation demonstrates that although someone has died, friends still remain. Your presence is an eloquent statement that you care.

Visitation provides a time and place for friends to offer their expression of sorrow and sympathy, rather than awkwardly approaching the subject at the office, supermarket or social activities. The death notice will designate the hours of visitation when the family will be present and will also designate the times when special services such as Fraternal Organization services or prayer services may be held. Persons may call at the funeral home at any time during suggested hours of the day or evening to pay respects, even though the family is not present. Friends and relatives are requested to sign the register book so the family will have a lasting record of their attendance. It is important to sign your name legibly because the book may be referenced time and again.  If the person is a business associate, it is proper to list their affiliation, as the family may not be familiar with their relationship to the deceased.

Friends should use their own judgment on how long they should remain at the funeral home or place of visitation. If they feel their presence is needed, they should offer to stay.

When the funeral service is over, the survivors often feel very alone in dealing with their feelings. It is important that they know you are still there. Keep in touch.

SYMPATHY EXPRESSIONS...

When a person calls at the funeral home, clasping hands, an embrace, or a simple statement of condolence can express sympathy, such as:

"I'm sorry."
"My sympathy to you."
"It was good to know John."
"John was a fine person and a friend of mine. He will be missed."
"My sympathy to your mother."
"I'm sure you have some wonderful memories."

Encourage the bereaved to express their feelings and thoughts, but don't overwhelm them.

ACKNOWLEDGMENTS...

The family should acknowledge the flowers and messages sent by relatives and friends. When food and personal services are donated, these thoughtful acts also should be acknowledged, as should the services of the pallbearers. The R. S. Kane Funeral Home offers printed acknowledgement cards that can be personalized with your own message. When the sender is well known to the family, a short personal note should be written on the acknowledgment card expressing appreciation for a contribution or personal service received. The note can be short, such as:

"Thank you for the beautiful roses. The arrangement was lovely."
"The food you sent was so enjoyed by our family. Your kindness is deeply appreciated."

In some communities it is a practice to insert a public thank you in the newspaper. The funeral director can assist you with this.

CHILDREN AT FUNERALS

At a very early age, children have an awareness of and a response to death. Children should be given the option to attend visitation and the funeral service. The funeral director can advise you on how to assist children at the time of a funeral and can provide you with additional information and literature.

GRIEF RECOVERY

It is healthy to recognize death and discuss it realistically with friends and relatives. When a person dies, there is grief that needs to be shared. Expressions of sympathy and the offering of yourself to help others following the funeral are welcomed. It is important that we share our grief with one another. Your local funeral director can help family and friends locate available resources and grief recovery programs in your area.
416-221-1159 6150 Yonge Street | Toronto, ON M2M 3W9 | Fax: 416-221-1586 | Email: brad.scott@rskane.ca